Intelligence
Case studyLogistics5 min read · 8 June 2026 · Inifye Revenue Research

A freight forwarder wins rate requests by replying first — automatically

In freight, the first credible quote usually wins. The AI team made 'first' the default.

LinkedIn WhatsApp

91%

First to quote

+16 pts

Win rate

7 min

Median response

74 → 74

Monthly volume handled

Speed is the product

Shippers send the same request to four forwarders. Historically the third or fourth reply is a courtesy read. Being first is worth more than being cheapest.

What we put to work

  • Inbound Responder confirms lane, volume and timing within minutes.
  • Quote Writer prices standard lanes instantly and escalates unusual ones.
  • Router hands complex or high-value moves to a named human straight away.

Your lane maths

Two numbers from your business, pre-filled with the logistics benchmark. Everything else assumes a conservative 20% close rate on the deals AI recovers.

$2,564,544

Extra revenue a year

+67

Extra deals a year

311 hrs

Selling hours returned

See it run on your business

See it run on your business

Enter what you sell and watch Sales Intelligence build the page, answer the enquiry and route the buyer — in about two minutes.

Logistics benchmark

Average deal
$38,000
Enquiries a month
74
Median first reply
9 hrs
Close rate
21%

Biggest leak in logistics: rate requests won by whoever replies first, not whoever is best.

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