Rate requests won by whoever replies first, not whoever is best. Teams that fix it first tend to take the deal, because the median first reply in this industry is still 9 hours.
Logistics benchmark
Biggest leak in logistics: rate requests won by whoever replies first, not whoever is best.
What this is worth in logistics
Two numbers from your business, pre-filled with the logistics benchmark. Everything else assumes a conservative 20% close rate on the deals AI recovers.
$2,564,544
Extra revenue a year
+67
Extra deals a year
311 hrs
Selling hours returned
Start with these. Everything else can wait until they are earning.
01
Inbound Responder
02
Quote Writer
03
Router
In freight, the first credible quote usually wins. The AI team made 'first' the default.
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