Intelligence
Case studyRetail4 min read · 30 May 2026 · Inifye Revenue Research

A retailer discovered its best B2B leads were dying in a shared inbox

320 consumer enquiries a month were hiding about 20 wholesale conversations worth ten times as much.

LinkedIn WhatsApp

$540k

Wholesale revenue recovered

320 / mo

Enquiries triaged

0

Missed high-value leads

$41 / mo

AI cost

The leak

Everything landed in one inbox: returns, delivery questions, and the occasional buyer asking about 400 units. Staff worked top to bottom, so the biggest opportunities waited the longest.

What we put to work

  • Qualifier reads every message and separates support from revenue.
  • Router sends wholesale conversations to the commercial lead within minutes.
  • Revenue Analyst reports weekly on what the inbox is actually worth.

What is in your inbox

Two numbers from your business, pre-filled with the retail benchmark. Everything else assumes a conservative 20% close rate on the deals AI recovers.

$1,225,728

Extra revenue a year

+292

Extra deals a year

1,344 hrs

Selling hours returned

See it run on your business

See it run on your business

Enter what you sell and watch Sales Intelligence build the page, answer the enquiry and route the buyer — in about two minutes.

Retail benchmark

Average deal
$4,200
Enquiries a month
320
Median first reply
6 hrs
Close rate
28%

Biggest leak in retail: wholesale and bulk enquiries buried in a shared inbox.

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