A medical supplies distributor turned a 19-hour reply into 4 minutes
Tender and re-order enquiries were landing in three inboxes. Nobody owned them. The AI sales team now answers every one and hands the real buyers to reps with the history attached.
What good looks like for medical distributors and suppliers, and where most of the revenue quietly leaks out.
19 hrs
Median first reply
$42,000
Average deal
22%
Close rate
55
Enquiries / month
These figures come from anonymised Sales Intelligence deployments and intake data across suppliers and distributors. Use them as a floor, not a target — the businesses at the top of each range are all doing the same few things well.
under 15 min
Top quartile reply
31%
Top quartile close
18% average
Enquiries never answered
Compare yourself
Two numbers from your business, pre-filled with the healthcare benchmark. Everything else assumes a conservative 20% close rate on the deals AI recovers.
$2,106,720
Extra revenue a year
+50
Extra deals a year
231 hrs
Selling hours returned
Enter what you sell and watch Sales Intelligence build the page, answer the enquiry and route the buyer — in about two minutes.
Healthcare benchmark
Biggest leak in healthcare: tender and re-order enquiries answered after the buying window closed.
Read next
Tender and re-order enquiries were landing in three inboxes. Nobody owned them. The AI sales team now answers every one and hands the real buyers to reps with the history attached.
Partners are the best closers and the worst responders. The AI team held the line until a human was free.
In freight, the first credible quote usually wins. The AI team made 'first' the default.