A medical supplies distributor turned a 19-hour reply into 4 minutes
Tender and re-order enquiries were landing in three inboxes. Nobody owned them. The AI sales team now answers every one and hands the real buyers to reps with the history attached.
Tender and re-order enquiries answered after the buying window closed. Teams that fix it first tend to take the deal, because the median first reply in this industry is still 19 hours.
Healthcare benchmark
Biggest leak in healthcare: tender and re-order enquiries answered after the buying window closed.
What this is worth in healthcare
Two numbers from your business, pre-filled with the healthcare benchmark. Everything else assumes a conservative 20% close rate on the deals AI recovers.
$2,106,720
Extra revenue a year
+50
Extra deals a year
231 hrs
Selling hours returned
Start with these. Everything else can wait until they are earning.
01
Inbound Responder
02
Qualifier
03
Quote Writer
Tender and re-order enquiries were landing in three inboxes. Nobody owned them. The AI sales team now answers every one and hands the real buyers to reps with the history attached.
What good looks like for medical distributors and suppliers, and where most of the revenue quietly leaks out.
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